Frequently Asked Questions

Got a question about Runway Homecare? Below we answer the most frequently asked questions about our services.

Should you have any other queries not specifically addressed here you are welcome to contact us.

How do you select your home carer staff?
How do you train your employees?
Can I help in the selection process of the home carer?
What makes Runway HomeCare different from other companies?
What happens if my home carer is sick or on holiday?
Who pays the home carer - me or you?
What are your rates?
Why should I use Runway HomeCare rather than someone else I found on the internet?
Is there tax relief available on home care fees?

How do you select your home carer staff?

All of our Home Carers applicants must meet the minimum education and experience requirements. They must then successfully complete an interview, a verbal & written reference check and a security check through the Garda Central Vetting Unit.

How do you train your employees?

All applicants participate in an exclusive training program, which covers the most practical topics and situations encountered in delivering one-on-one care for the elderly.

Can I help in the selection process of the Home Carer?

Yes, our Care Managers will visit with you in your home and discuss the selection process while creating a tailored individual care plan and then arrange an introduction to each Carer.

What makes Runway HomeCare different from other companies?

Runway HomeCare is an Irish company that provides cover 24hrs a day, 7 days a week, 365 days a year. We employ high quality staff, monitored and administered by an experienced professional team.

What happens if my Home Carer is sick or on holiday?

By employing Runway HomeCare you get a comprehensive solution which includes Holiday and Sickness cover.

Who pays the Home Carer - me or you?

Runway HomeCare handles all the billing, payroll, PAYE & PRSI, holidays, public and employer liability insurance and administrative responsibilities for you.

What are your rates?

Please contact the Runway HomeCare Office for specific rate information.

Why should I use Runway HomeCare rather than someone else I found on the internet?

There are several reasons why Runway HomeCare should be your choice for non-medical home care. All of our Home Carers are screened, trained and insured. Our large staff of quality employees ensures that the most compatible and reliable Home Carer will be there for your family member or friend.

Is there tax relief available on home care fees?

Yes, income tax relief is available to our clients or their relatives at the top rate of tax (subject to conditions). This means that you could claim this relief as part of your weekly tax credits at up to 41% of the cost of the service.